Shipping & Return Policy
Overview & Terms Relationship
This Shipping & Delivery Policy is an essential part of our Terms and Conditions ("Terms") and should therefore be read alongside our main Terms accessible at the-kronos-legacy.com/legal.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Shipping & Delivery Options
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees & Rates
We offer shipping at the following flat rates:
| Shipping Method | Estimated Delivery | Shipping Fee |
|---|---|---|
| Standard | 5–7 working days | $5.00 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
EU & UK Statutory Rights
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Tracking & Dispatch
Once your order has been packed and sent to our shipping partner, you will be sent a tracking link to track your package.
International Delivery & Embargoes
We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries:
Free Shipping Exemption: Free shipping is not valid on international orders.
Customs & Taxes: For information about customs process, email info@the-kronos-legacy.com.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Order Delays & Revised Estimates
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Return Policy & Refunds
Refunds
All sales are final and no refund will be issued.
Due to the limited-edition nature of our numbered archival garments, bespoke textile fabrications, and curated releases, all purchases made through The Kronos Legacy platform are deemed final upon order confirmation and processing.
Questions About Returns?
If you have questions concerning our return policy, damaged items received in transit, or statutory exceptions, please contact our support desk at:
You may also cross-reference our overarching Return & Cancellation provisions within our Terms & Conditions (Section 06).
How Can You Contact Us About This Policy?
If you have any further questions or comments, you may contact us by: